Privacy Policy

HELVARAFY™ · DATA INFORMATION

Privacy Policy

This policy explains how Helvarafy™ collects, uses, shares, and protects personal information when you use helvarafy.com or contact us.

Last updated: October 9, 2026

01. Information We Collect

We may collect information you provide, including name, billing and shipping addresses, email, phone number, order details, account information, messages, and return or support information.

We may also receive device, browser, IP address, cookie, interaction, and transaction information through the website and service providers.

02. How We Use Information

We may use personal information to process orders and payments, arrange delivery, provide support, prevent fraud, maintain security, improve our services, communicate about purchases, comply with legal obligations, and provide marketing where permitted.

03. Payments

Payments are processed by Shopify and applicable payment providers. We do not store complete payment-card numbers on our own servers.

04. Service Providers

We may share necessary information with providers that support hosting, e-commerce technology, payment processing, fulfillment, delivery, analytics, communications, fraud prevention, and customer service.

05. Cookies & Analytics

Cookies and similar technologies may support website functionality, preferences, security, performance measurement, and analytics. Browser settings may allow you to manage cookies, although some features may not work correctly if cookies are disabled.

06. Other Disclosures

We may disclose information where required by law, to protect rights and security, in connection with a business transaction, or with your direction or consent.

07. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including transaction records, support, fraud prevention, dispute resolution, and legal obligations.

08. Data Security

We use reasonable administrative, technical, and organizational safeguards. No transmission or storage method can be guaranteed completely secure.

09. Your Privacy Choices

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, or information about certain processing. We may need to verify your identity before completing a request.

10. Children’s Privacy

Our store is not directed to children who cannot legally enter into online purchase transactions in their jurisdiction. We do not knowingly seek to collect personal information from such children.

11. International Processing

Information may be processed in countries other than where you live by us or our service providers, subject to applicable safeguards and legal requirements.

12. Policy Updates

We may update this policy to reflect operational, legal, or regulatory changes. The current version and update date will be posted on this page.

13. Privacy Contact

For privacy questions or requests, contact us and describe the request clearly.

Customer Support Email
Customer Service Phone
Customer Service Hours
8:00 AM–10:00 PM
China Standard Time (UTC+8)
Official Business Details

Business Information

Official company, registration, website, and customer support information for Helvarafy™.

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Brand
Helvarafy™
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Legal Company Name
Beijing Jiuchou Digital Intelligence Technology Co., Ltd.
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Legal Representative
Cao Qianghua
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Official Website
✉
Customer Support Email
☎
Customer Service Phone
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Customer Service Hours
8:00 AM–10:00 PM
China Standard Time (UTC+8)
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Unified Social Credit Code
91110115MAEFL0H5X6
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Registered Business Address
4th Floor, Building 2, No. 2 Guaxiang Road, Panggezhuang Town, Daxing District, Beijing, China
Helvarafy™ is owned and operated by Beijing Jiuchou Digital Intelligence Technology Co., Ltd.